Mini-Hotel “Kyivskyi” respects the privacy of visitors to our website. We guarantee that the information you provide to us will be treated as confidential. This Privacy Policy applies to the products, mobile applications, services, and website of Mini-Hotel “Kyivskyi” and explains who we are, how we collect, transfer, and use your personal information, as well as how you can exercise your privacy rights. Mini-Hotel “Kyivskyi” is not responsible for the privacy policies of other sites and third parties. By using our services, you confirm that you accept this privacy policy.
Mini-Hotel “Kyivskyi” collects personal data when communicating with guests and other contacts, including:
Personal Information:
– Guest’s first and last name
– Nationality
– Passport number, place and date of passport issuance
– Mailing address, billing address, email address
– Phone number
– Booking, accommodation, or visit information
– Details about purchased products or services
– Travel information
Payment Information:
– Card number and other details of your payment card
– Authentication information and other account details associated with mobile accounts
Other Information:
– Your preferences when choosing a room, ordering additional services
– The volume of marketing (advertising) information you wish to receive
– Information about transportation services and companies you prefer
– Other types of information you provide or we obtain about you
Note:
This list is not exhaustive and may change according to the requirements of Ukrainian legislation or when necessary to ensure your more comfortable stay at Mini-Hotel “Kyivskyi,” to use discount programs, and to provide additional services, including organizing events, corporate meetings, celebrations, etc.
In addition, according to legal requirements, Mini-Hotel “Kyivskyi” may use a video surveillance system and other security measures that allow recording and storing images of guests and visitors in public areas of the hotel, as well as information related to your location in the hotel (using key cards and technical devices for photo and video recording and other means allowed by Ukrainian law). At the same time, we may use the video surveillance system and other technologies that record audio or video to protect our employees, guests, and visitors to Mini-Hotel “Kyivskyi” in cases permitted by law.
Mini-Hotel “Kyivskyi” may obtain information about you from third parties or other open sources, including information from agency companies, tour operators, payment card service companies, and other partners, as well as from social networks, which may provide us with information about you in accordance with Ukrainian legislation and this Privacy Policy for use in the manner specified in this Privacy Policy.
Mini-Hotel “Kyivskyi” collects and uses any information you provide, including your personal data, to the extent necessary to provide and improve the services offered to you at the hotel. We may also use your personal data for conducting various direct marketing activities and managing loyalty programs. We collect, process, and store personal information about you only after your consent to receive, process, and store such information. In some cases, Mini-Hotel “Kyivskyi” is obliged to collect personal information about you, for example, for making a room reservation. We may transfer your information to third parties in accordance with Section 5 of this Privacy Policy.
We collect, process, and store your personal information for the purpose of:
– Improving the quality of services provided by the hotel
– Analyzing customer needs
– Organizing group events, including business meetings
– Corporate events at a high level, according to guests’ wishes
– Ensuring the comfort and safety of guests and visitors to the hotel
– Providing promotional information, including sending advertising messages, special offers, etc.
– Managing loyalty programs / discount programs
Mini-Hotel “Kyivskyi” does not collect and does not intend to collect personal or general information about individuals under the age of 18. Responsibility for providing personal information by minors rests with their parents (guardians).
For the purpose of providing you with the highest level of service, Mini-Hotel “Kyivskyi” may share your personal information with third parties (our partners, service providers, etc.) in accordance with this Privacy Policy in the following cases:
Event Organization:
If you are staying at Mini-Hotel “Kyivskyi” for a group event (celebration, corporate meeting, other events, meetings with business partners, etc.), information obtained for planning the meeting or event may be provided to the organizers of these meetings and events, and if necessary, to the guests of that event.
Third-Party Services:
Mini-Hotel “Kyivskyi” may engage third parties to provide certain services on the premises of Mini-Hotel “Kyivskyi” (delivery services, medical services, travel agency services, mobile or internet communication services, transport, airline companies providing the services you ordered, etc.). To provide you with better service, we may provide information about you to our partners who provide such services.
Mini-Hotel “Kyivskyi” may also disclose personal information about you in accordance with the requirements of Ukrainian legislation: at the request of state authorities or local self-government bodies; according to court decisions; to protect the legitimate interests of Mini-Hotel “Kyivskyi” within the framework of this Privacy Policy and current legislation; to protect the legitimate interests of our guests, visitors, including those of the website; in emergency situations.
In any case, Mini-Hotel “Kyivskyi” requires third parties to whom we provide information about you to store, use, and process your personal and general information within the framework of this Privacy Policy, Ukrainian legislation, and solely within the framework of cooperation with such parties. Under this Privacy Policy and current Ukrainian legislation, you can prohibit Mini-Hotel “Kyivskyi” from providing personal information about you to third parties.
When visiting the website of Mini-Hotel “Kyivskyi,” we may collect general information about you that does not identify you. For example: the number of times you visited the website of Mini-Hotel “Kyivskyi,” a catalog of visited pages on our website, links you clicked on that were posted on our website, etc.
General information may be used by Mini-Hotel “Kyivskyi” at its discretion within the current legislation of Ukraine, and it may also be provided to third parties to identify you as a client of Mini-Hotel “Kyivskyi,” including as a participant in the hotel’s loyalty program, in order to send you promotional messages and offers that may be of interest to you.
We may combine, in some cases, general information and personal information about you. After combining general information with personal information, the resulting combined information is subject to the same rules and requirements as personal information.
According to Ukrainian legislation, the term “confidential information” means information about nationality, education, marital status, religious beliefs, sexual orientation, health status, as well as address, date, and place of birth.
Mini-Hotel “Kyivskyi” does not collect confidential information unless it is provided voluntarily by you.
We may ask you to provide information about your health solely to ensure a more comfortable stay in our hotel. For example, to provide a room and necessary services for persons with limited physical abilities or to ensure the provision of certain medical services.
Our website may contain links to third-party company websites. These links are provided solely for informational purposes to ensure better service from Mini-Hotel “Kyivskyi.” Mini-Hotel “Kyivskyi” is not responsible for the collection, use, and management of these data, as well as for the provision or disclosure of data and information by these third-party companies. If you provide information on third-party websites, their privacy policies and terms of service apply. We recommend that you familiarize yourself with their privacy policies before providing personal information to third-party websites.
Mini-Hotel “Kyivskyi” takes all possible measures to protect guests’ personal information from unauthorized access, disclosure, alteration, or destruction.
In case of security breaches, Mini-Hotel “Kyivskyi” will take all possible measures to protect guests’ personal and confidential information in accordance with current Ukrainian legislation and other regulatory acts.
Mini-Hotel “Kyivskyi” also requires that our partners and service providers, to whom personal and/or confidential information is disclosed during service provision, take all necessary measures to maintain the confidentiality of your personal information. When conducting transactions and other operations over the Internet, we use sufficient means to protect personal information provided by you on our website.
Providing or posting personal or confidential information by guests or visitors of Mini-Hotel “Kyivskyi” who use the Internet in the Hotel to any third parties on any websites is the sole responsibility of the guest or visitor.
Mini-Hotel “Kyivskyi” retains your personal information for the period defined by the terms of this Privacy Policy and Ukrainian legislation.
In cases established by current Ukrainian legislation, we may provide you with information about the information stored, processed, and used by us about you upon your written request to the email address: kievhotelinua@gmail.com. You can also contact the employee of Mini-Hotel “Kyivskyi” responsible for the protection of guests’/clients’ personal information at +380 50 147 4816. Additionally, you can send a request to withdraw your consent to the processing of your personal information by Mini-Hotel “Kyivskyi” or to request changes to your personal information that you have provided to us. You can also request a copy of your personal data, or to limit its processing.
Mini-Hotel “Kyivskyi” reserves the right to make changes to this Privacy Policy without prior notice. Changes to this Privacy Policy will come into effect upon publication on the website of Mini-Hotel “Kyivskyi.” We recommend that you periodically review this Privacy Policy to keep yourself updated on any changes.